Panchkula: The system launched by Haryana Urban Development Authority (HUDA) to promote the cashless project in the district has not gone well with the residents of Panchkula. The residents are fuming upon the issue of closure of few cash counters of the department and with that the estate office has also not provided any swipe machines to cater the consumers at other counters.
There are no swipe machines at HUDA’s cash counters and on the other hand, residents are complaining as they are being overcharged by the banks during water bill submission. According to data received from the estate office, after the launch of mobile app scheme of HUDA; 70 per cent of allottees are paying their bills through the medium of banks. More than 28 sectors and there are around 68 thousand water bills to which people are being forced to stand in long queues at banks.
The responsibility of water supply lies with HUDA as it is also the founder authority of the district. The district gets water supply from Kajauli waterworks, Kaushalya Dam and during more requirements, through its tube wells.
HUDA cashless policy
According to the cashless policy of HUDA, a mobile app has been launched by the department. With the help of this App, allottees can pay their water bills directly.
The user has to update the plot number along with a password after downloading the App. Other than this, the department has linked up with few private and government banks where the bills can be paid. Also the
HUDA water bill cash counters at Sector 8 and Sector 10 has been closed by the department and no transactions
will be carry out at the estate office.
The commercial and residential allottees of HUDA have not updated their mobile numbers at the estate office following which they are facing issues regarding the new
Other than this the residents are not been able to use the App properly and facing problem dealing with it.
Meanwhile majority of senior citizens are discouraging the
decision of closure of cash counters as they allege of not being so much tech-savvy to use the App or go cashless.
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