Ludhiana: Working of the district transport office (DTO) of Ludhiana has affected for whole day due to the server down and the violators those came to recovered their vehicles documents turned empathy hand after standing in a queue for more than three to four hours.
While at the Meantime, staff members deputed at counter to collect the fees were not openly speaking about the server down and asking them to wait for their turn but after waiting for long they asked them that system is not working which makes the atmosphere irritating. Moreover people started shouting on the officials after watching their lackluster attitude towards the senior citizens.
According to the sources at department mainly two to three hundred people were coming daily to office for making Payments of Challans but in today case office were opened after three days and because of that huge rush were witnessed.
In that case if server is down then concerned officials put notice on the counter regarding the non function but they didn’t take any required measure to overcome the suffering of peoples those came from far flung area.
When we contact one of the senior citizens named Rajan Sharma who came from Jamalpur to make payments of challan said that I am standing from past three to four hours in a queue for make payment but although they did not response to us which shows their careless attitude toward the normal people. Still I am not getting the clear instruction regarding the payments and people totally confused over the working of department.
One of the offenders Dilip Kumar said that we have to faced inconvenienced because of the in seriousness attitude of officials as they did not tell us clearly about the server down.
Lovejeet Kaur Kalsi district transport officer (DTO) said on the happening that server is down from evening and we are trying our best for the convenience of the people. It’s not in our hand as technical problems can came at any time.
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