Ludhiana: If you need help in help in an emergency, don’t rely on Police Control Room No 100 as the emergency number will not help you out. During the evening hours, number 100 number remains out of service and the people in need of police help have to face tough time.
Though the cops also admit the problem in emergency number yet express helplessness to sort out the issue. Earlier, ‘No. 100’ remained non-functional for around one month and the police officials claimed that emergency number is working properly. Contrary to the claims of police the residents flayed the claims of police and said that they cannot approach police in an emergency.
Sharing experience, a city resident said that some miscreants hit his car and also misbehaved with his family near Ishmeet Singh Chowk two days ago. Despite several attempts `100’ was not available. Later, SHO of the area was approached who depute PCR cops on the spot but ironically the PCR cops also reached after 20 minutes. By that time the accused managed to escape from the scene, he added.
When contacted, in charge of police control room sub-inspector Jaswinder Singh claimed that ‘No.100’ is functioning well and four lines were installed to facilitate the people in an emergency. However, he admits that from 6 pm to 9 pm the number does not work properly. He further said that many people call at police control number and continue to describe their problems in length which keep the other callers in waiting. Though the functioning of police control room was made computerized and easy for the staff yet some people waste the time of staff which led to inconvenience to people. The number of some callers was also blocked who waste the time of staff of police control room, said in charge of PCR while adding that some more numbers 7837018500, 0161 2414932 and others are also issued for the help of people.
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