Ludhiana :PNR Machines were installed at the Ludhiana Railway Station four years ago, for the convenience of passengers to check status of their seats themselves are lying non-functional from the past one week leaving the passengers high and dry about it. The Northern railways installed two PNR status machines, one at reservation center of Railway Station and others at platform number one are non-functional.
The passengers rue at Ludhiana Railway Station that what is need of installing the new technology machines for commuters when they can’t maintain it properly as after every few time something or other remains non-functional at station. Even officials at Ludhiana Railway Station on requesting anonymity remains furious about working of poor working of authorities in maintaining machinery at local station.
Bagh Singh who travels to Jalandhar daily from the Ludhiana Railway Station rues, “The two PNR Status machines installed at the city railway station are hardly coming handy as most of time, it remains non-functional and there is hardly any machinery at the local railway station which works for the number of years. Moreover, when it gets non-functional no one take pains to make it functional for the welfare of the passengers at station.”
“Earlier, we used to check the status of our tickets and other information about the train on various routes through the touch screen PNR Status machines installed at Ludhiana Railway Station platform number one and reservation center. But now again we have to stand in long queues in order to make even single query regarding status of their seats and other information of the trains”, rues Harish Chander , a teacher who was standing at the reservation center of Ludhiana Railway Station to make queries about her seats status.
Moreover, the railway employees of the Ludhiana Railway Station, with the request of not disclosing their identity said that there is no proper routine checking at local station, which is necessary to know status of machines, problems of the passengers and other things at the local station.
However, the Station Superintendent, Ludhiana, Ashok Salaria showed ignorance about non-functional PNR Status machines. He said, “As per my knowledge these PNR status machines are functional. But still I will check it out and if any machine would be non-functional I will get it functional for the passengers at station.” He further said that but he did not receive any complaint regarding it from any quarter of the local station.
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