Ludhiana: The pilot project of the Indian Railways for the Punjabis to order regional cuisine while onboard will start in the month of April. The project was expected to start in the month of the August last year between New Delhi-Amritsar and New Delhi-Jammu Tawi sections, which comes under Delhi, Ferozepur and Ambala divisions. Punjabis just kept waiting for this project and to fulfill their taste buds in front of their tables in trains on the way to various routes of Northern India.
It is pertinent to mention that the railways proposed to set up food courts at major stations to provide option of ordering the regional cuisine while onboard, through emails, SMS and Smart Phones etc. They proposed to introduce ready-to-eat meals of the reputed brands on-board trains to improve food quality and cancel vendors’ contract if services were not up to mark with view to introduce a quality assurance mechanism to improve catering services through third party audit.
A system of collecting feedback through the IVRS mechanism from the travelling passengers on the quality of food served will be launched shortly. “I am a very foodie person and like regional cuisine, if this would happen then I would be the happiest person to travel by the train but it has not been started till date. The railways always make the announcements but take a long time to bring it to the floor practically in the trains. But when it will be implemented it would really be great”, said, a passenger Ravinder who works in corporate sector at Ludhiana Railway Station. The Divisional Railway Manager, Feroezpur, Anuj Parkash was not available for comments.
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